Welcome to PSAA

Welcome, New Member!

We are excited to have you as a PSAA Member!

PSAA Members are Service Advisors who want to get better. Men and women who want to become more professional, serve customers better and make more money in the process

Your PSAA Member benefits include the following;

  • FREE GIFT PSAA Oath of Service Pledge (suitable for framing)
  • BSTM (Basic Skills Training Manual) -Course 1 / Chapter 1 Video & 1 Pro Tip Video

(Chapters 2 to 7 Videos & 25 Pro Tips – access limited to Pro Members only)

  • CRBS (Customer Relationship Building skills) – Course 2 / Chapter 1 Video & 1 Pro Tip Video

(Chapters 2 to 6 Videos & all related Pro Tips – access limited to Pro Members only)

  • CBS/PE (Condition Based Selling/Prioritized Estimating) – Course 3 / Chap. 1 Video & 1 Pro Tip

(Chapters 2 to 7 Videos & all related Pro Tips – access limited to Pro Members only)

Go to the PSAA website psaaus.com, click My Membership link in the upper right corner, and log in to your account. Click the Library tab to access video courses and Pro Tips available to FREE Members.

Get started by viewing the BSTM Course, Chapter 1 Video to learn how to become more professional, how to take better care of your customers, and how to use what we teach to make you more money.

Now is the time to start learning how to be more professional, how to take care of your customers better, and how to use what we teach you to make more money.

We encourage you to become a Pro Member. Some reasons to become a Pro Member are…

  • Pro Members have the opportunity to receive a PSAA Certificate of Completion for each of the 3 Courses after passing all required chapter tests and Course final test.
  • Pro Members will be eligible to receive our prestigious PSAA Professional Service Advisor Certification after completion of all required chapter tests and Course final test for all 3 Courses.
  • Pro Members receive a PSAA Prioritized Estimating Worksheet form with all the calculation formulas
  • Pro Members will have access to all 3 Courses in Word (Course 1) and PowerPoint (Courses 2 & 3) PDF files for their review.
  • Pro Members have access to all Blogs & LIVE Podcasts

Pro Members pay less than $ 5.00 per month (limited time introductory offer). Click to join!

Thank you for becoming a PSAA Member!