COURSE 3 – FINAL EXAM CONDITION BASED SELLING   …Advising Customers based on actual needs   SUCCESSFUL RETAIL SERVICE SELLING IS RELATED TO:   ADVISORS REGARDING THEIR CUSTOMERS AS ‘PART OF THE FAMILY’ ADVISORS IDENTIFYING & KEEPING THE CUSTOMER INFORMED OF THE CONDITION OF THEIR VEHICLE WITHIN THE SERVICE SALES PROCESS - GREEN, YELLOW OR […]

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