• Facebook
  • Mail
  • My Membership
PSAA - Professional Service Advisors Association
  • Home
  • About PSAA
  • Member Benefits
  • Course Details
  • Contact Us
  • FREE Trial
  • Search
  • Menu Menu

Course 1 – Chapter 2 – Basic Skills Training Manual

Length: 10 minutesAuthor: Scott SargeantComplexity: Standard

Chapter 2: Understanding Customer Needs & Concerns How to Manage Customer Expectations

Course 2 – Final Exam – Customer Relationship Building Skills

Length: 10 minutesAuthor: Scott SargeantComplexity: Standard

Course 1 – Chapter 3 – Basic Skills Training Manual

Length: 10 minutesAuthor: Scott SargeantComplexity: Standard

Course 3 – Chapter 2 – Condition-Based Selling

Length: 10 minutesAuthor: Scott SargeantComplexity: Easy

Course 1 – Chapter 4 – Basic Skills Training Manual

Length: 10 minutesAuthor: Scott SargeantComplexity: Standard

Course 3 – Chapter 3 – Condition-Based Selling

Length: 10 minutesAuthor: Scott SargeantComplexity: Easy

Course 1 – Chapter 5 – Basic Skills Training Manual

Length: 10 minutesAuthor: Scott SargeantComplexity: Standard

Course 3 – Chapter 4 – Condition-Based Selling

Length: 10 minutesAuthor: Scott SargeantComplexity: Easy

Course 1 – Chapter 7 – Basic Skills Training Manual

Length: 10 minutesAuthor: Scott SargeantComplexity: Standard

Course 3 – Chapter 5 – Condition-Based Selling

Length: 10 minutesAuthor: Scott SargeantComplexity: Easy

  • 1
  • 2
  • →

Quick Links

  • My Account
  • My Courses
    • COURSE 1 – Introduction – Basic Skills Training Manual (BSTM)
    • COURSE 2 – INTRODUCTION – Customer Relationship Building Skills (CRBS)
    • COURSE 3 – Condition Based Selling (CBS)
  • My Library
  • Login

© Copyright - PSAA - Professional Service Advisors Association
  • Home
  • About PSAA
  • Website Terms
  • Contact Us
  • Privacy Policy
Scroll to top